Melbourne’s Fast, Reliable 3PL Partner for Ecommerce Brands
At HandleHub, we’re a family-run 3PL business based in Chelsea Heights, just outside Melbourne. With a background in hospitality, we’ve brought our passion for exceptional customer service into logistics, helping fast-growing ecommerce brands scale with confidence.
We specialise in streamlined storage, packing, and shipping for Australian online retailers. Our fulfilment operations are designed to be fast, reliable, and accurate so your customers receive their orders on time, every time. By focusing on products that are small in volume and weight, we’re able to maintain efficiency, consistency, and operational control as you grow.
Our flat fee model is built to remove complexity from logistics. It includes storage, inbound stock handling, inventory management, and administration, giving you predictable costs and a clear operational structure without hidden fees or lock-in contracts.
We’re proud to partner with founders who care deeply about their customer experience. If you’re looking for a logistics partner who brings consistency, clarity, and accountability to your operations, we’d love to work with you.
Our Story
HandleHub was founded with one clear mission: to make logistics simple for growing ecommerce brands.
We saw too many small and medium-sized businesses dealing with slow fulfilment, unpredictable costs, and a lack of real partnership from their 3PL provider. We built HandleHub to change that.
From day one, our focus has been on predictable operations, fast turnaround, and responsive support, so you can spend less time managing logistics and more time scaling your brand.
Meet the Team
HandleHub is driven by a small, close-knit team that combines professional experience with a genuinely personal approach. Founder Jeff Herbert brings over 20 years of business experience, using his background in hospitality to shape a company culture centred on reliability, responsiveness, and customer care. His vision has always been to deliver a high standard of service without unnecessary complexity.
Supporting Jeff is his sister Renee and mum Bernadette, who play key roles in keeping daily operations organised and running smoothly. Long-time team member Sam adds valuable hands-on experience and consistency to the warehouse floor. Together, the team brings a balance of professionalism and personality, ensuring every order is handled with care and precision.
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Jeff Herbert
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Renee Appel
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Bernadette Herbert
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Sam Dixon
What We Do Best
We’re not just another warehouse. We’re your logistics partner, offering:
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Same-day or next-day dispatch from our Melbourne warehouse.
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Simple, predictable pricing that keeps your costs under control.
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Seamless connections with Shopify, WooCommerce, Amazon, eBay, and more.
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Real-time stock tracking and reporting.
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Deliver a premium unboxing experience for your customers.
Why Choose HandleHub as Your 3PL Partner?
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Melbourne Expertise
We understand the needs of local ecommerce businesses.
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Flat Fee Model
Simple and predictable costs.
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Fast Turnaround
Orders dispatched same-day or next-day.
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Scalable Solutions
We grow with your business.
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Dedicated Support
Personal account managers who know your brand.
Our Commitment
When you choose HandleHub, you’re not just getting a fulfilment service; you’re getting a partner who cares about your success.
We’re committed to:
Delivering fast, accurate orders to your customers.
Helping you reduce costs and increase efficiency.
Providing clear communication and responsive support.
Let’s Grow Together
Whether you’re an established ecommerce store or just starting to sell online, HandleHub is here to make your logistics simple, efficient, and cost-effective.
Proudly based in Melbourne, Victoria – serving ecommerce brands across Australia.
Ready to simplify your ecommerce fulfilment?
Get a free quote today and see how HandleHub can help your business grow.