Melbourne’s Fast, Reliable 3PL Partner for Ecommerce Brands
At Handle Hub, we’re a family-run 3PL business based in Chelsea Heights, just outside Melbourne. With a background in hospitality, we’ve brought our passion for excellent customer service into the logistics world, where we help fast-growing ecommerce brands scale with confidence.
We specialise in stress-free storage, packing, and shipping for Australian online retailers. Our fulfilment process is designed to be fast, reliable, and accurate so your customers get their orders on time, every time. We focus on products that are small in volume and weight, which allows us to keep things simple, efficient, and transparent.
Our pricing model is straightforward, with no hidden storage fees, admin charges, or multiple pick fees—and absolutely no lock-in contracts. Just clear, flat-rate fulfilment designed to help your business grow.
We’re proud to partner with passionate founders who care about their customers just as much as we do. If you’re looking for a fulfilment partner who handles your orders with care and consistency, we’d love to hear from you.
Our Story
HandleHub was founded with one clear mission: to make logistics simple for growing ecommerce brands.
We saw too many small and medium-sized businesses stuck with slow fulfilment times, unpredictable costs, and no real partnership from their 3PL provider. We decided to change that.
From day one, our focus has been on transparent pricing, fast turnaround, and personalised support—so you can spend less time worrying about logistics and more time scaling your brand.
Meet the Team
Handle Hub is driven by a small, tight-knit team that combines professional experience with a genuinely personal approach. Founder Jeff Herbert brings over 20 years of business experience to the table, drawing on a background in hospitality to shape a company culture focused on reliability, responsiveness, and customer care. His vision for Handle Hub has always been about delivering a high standard of service without the complexity or formality often found in traditional logistics.
Supporting Jeff is his sister Renee and mum Bernadette, both of whom play essential roles behind the scenes, helping to keep daily operations organised and running smoothly. Long-time team member Sam adds valuable hands-on experience and consistency to the warehouse floor. Together, the team brings a balance of professionalism and personality ensuring that every order is handled with care, precision, and a smile.
-
Jeff Herbert
-
Renee Appel
-
Bernadette Herbert
-
Sam Dixon
What We Do Best
We’re not just another warehouse. We’re your logistics partner, offering:
-
Same-day or next-day dispatch from our Melbourne warehouse.
-
Simple, predictable pricing that keeps your costs under control.
-
Seamless connections with Shopify, WooCommerce, Amazon, eBay, and more.
-
Real-time stock tracking and reporting.
-
Deliver a premium unboxing experience for your customers.
Why Choose HandleHub as Your 3PL Partner?
-
Melbourne Expertise
We understand the needs of local ecommerce businesses.
-
Flat-Rate Pricing
Simple, predictable costs with no hidden fees.
-
Fast Turnaround
Orders dispatched same-day or next-day.
-
Scalable Solutions
We grow with your business.
-
Dedicated Support
Personal account managers who know your brand.
Our Commitment
When you choose HandleHub, you’re not just getting a fulfilment service—you’re getting a partner who cares about your success.
We’re committed to:
Delivering fast, accurate orders to your customers.
Helping you reduce costs and increase efficiency.
Providing clear communication and responsive support.
Let’s Grow Together
Whether you’re an established ecommerce store or just starting to sell online, HandleHub is here to make your logistics simple, efficient, and cost-effective.
Proudly based in Melbourne, Victoria – serving ecommerce brands across Australia.
Ready to simplify your ecommerce fulfilment?
Get a free quote today and see how HandleHub can help your business grow.